warranty

Warranty Policy

We pride ourselves on using only the finest raw materials and strive to manufacture our products to the highest quality standards. All products carry a 5 year extended warranty from the date of purchase relating to any manufacturing defect. 

Warranty Terms & Conditions

Defective products can be lodged at the Mebala Workshop in Johannesburg or through WhatsApp, email or social media direct messages. Should a product be defective we are happy to assess the defect and perform the following:

Repair the identified defect.

Exchange the defective product.

Mebala reserves the right to elect whether the product should be repaired or exchanged based on a physical inspection of the defective product. A product defect specifically excludes damage arising from the following:

Damage arising from normal wear and tear,

Damage arising from any alterations to the product,

Damage arising from negligence, incorrect use or abuse of the product,

Damage arising from inadequate care that could reasonably be expected.